Returns & Right of Withdrawal (Reso e Diritto di Recesso)

Under Italian law (D.lgs. 206/2005 – Codice del Consumo), you have the right to withdraw from the purchase within 14 calendar days from the delivery date without providing any reason.

To exercise this right, you must notify us by email at [insert email] within 14 days.

Conditions for returns:

• Items must be unused, undamaged, and in their original packaging.

• Return shipping is at the customer's expense, unless the item is defective or incorrect.

• Products made to order or customized are not eligible for return.

Once the returned product is received and verified, we will issue a refund within 7–10 business days to the original payment method.

Defective or non-conforming items In case of a product defect or non-conformity, you are entitled to request a replacement, repair, or refund in accordance with the legal warranty provisions.

For any issue, contact our support team at [insert email].

WhatsApp Support: You can contact our customer service via WhatsApp for fast support. [Insert WhatsApp link]
Contact Us: For any general inquiries or support needs, please reach out via our contact page or email.
Shipping & Returns: Learn more about delivery times, shipping costs, and return procedures in our [Shipping & Returns section]